Dunedin Airport in New Zealand has sparked discussion by implementing a new rule that limits farewell hugs to three minutes. The airport has urged travellers to wrap up their goodbyes quickly, directing those who need more time to the car park.
The decision to impose this time limit follows the relocation of the airport’s drop-off zone, aimed at improving safety and traffic flow around the terminal. This new drop-off area is, on average, 74 metres closer to the main terminal entrance than before.
Dunedin Airport CEO Daniel De Bono discussed the emotional nature of airport farewells during an interview with New Zealand’s RNZ radio. He noted, “Airports are emotional hotspots,” and referenced a study indicating that just 20 seconds of hugging can release oxytocin, known as the “love hormone.” He believes that the three-minute limit provides ample time for emotional farewells while still encouraging efficiency.
For those who wish to extend their farewells beyond the three-minute window, the airport offers 15 minutes of free parking in its car park. De Bono highlighted that lengthy goodbyes often resulted in “interesting things,” which contributed to the need for the new rules. The goal is to maintain the emotional aspect of farewells while alleviating congestion and enhancing traffic flow at the airport.