SKYTRAX revealed its 2021 World Airline Awards on 28 September, 2021 and EVA Air ranked 7th among the ‘World’s Top 10 Airlines. EVA also won 4th place for Best Economy Class Onboard Catering, 5th in the World’s Best Business Class Airlines, 5th for World’s Best Airline Cabin Cleanliness and 6th for World’s Best Airport Services.
Travelers can learn more about EVA’s routes and award-winning services or book and buy tickets at www.evaair.com.
Due to the global impact of Covid-19, the number of international flights and passengers fell dramatically, leading SKYTRAX to suspend its annual World Airline Awards in 2020.
This year, SKYTRAX conducted its annual airline survey online and extended its questionnaire availability from September 2019 through July 2021 and invited travelers to evaluate their airline experiences over an 18-month period.
Throughout the pandemic, EVA has worked hard to maintain basic services to most of its major destinations and adjusted ground and inflight operations to balance Covid-19 prevention measures with its trademark high-quality service.
“We are grateful for all of the support passengers from around the world continue to give us,” said EVA President, Clay Sun.
“Even as Covid-19 has changed the way people travel, we have not stopped working to identify and develop new and better ways to give our passengers the safest, most comfortable and enjoyable flying experiences possible. We have tested Affinidi, AOKpass and IATA Travel Pass and have not stopped evaluating other digital health verification platforms. With these and other leading-edge services, we are determined to offer the best, most passenger-friendly paperless, zero-contact airport environment available. Our Covid-19 prevention measures are already recognized among the world’s best and we have been awarded for these protocols by global rating organizations. Every bit of positive recognition we receive is encouragement for the hard work of everyone at EVA,” he added.
In addition to EVA’s numerous SKYTRAX awards, readers of influential global travel brand Travel+Leisure honored EVA by voting it 3rd in the ‘World’s Best International Airlines’. AilineRatings.com ranked EVA 9th of the ‘World’s Top-20 Airlines’, 6th in the ‘World’s Safest Airlines for 2021’ and among the ‘World’s Top-20 Covid-19 Compliant Airlines’. EVA is bound to continue to improve in the post-pandemic era and to be dedicated to maintaining top standards of safety and service on every flight.
EVA has won SKYTRAX awards year after year, including several in the organization’s 2021 World Airline Awards:
Category | 2021 Ranking |
World’s Top 10 Airlines | No.7 |
World’s Best Airline Cabin Cleanliness | No.5 |
World’s Best Airport Services | No.6 |
World’s Best Airline Cabin Crew | No.7 |
World’s Best Business Class Airlines | No.5 |
World’s Best Economy Class Catering | No.4 |
Best Economy Class Airline Seats | No.10 |
Best Airlines in Asia | No.5 |
Best Airline Staff in Asia | No.7 |
SKYTRAX is a prestigious international air transport rating organization that advises airlines and airports around the world on quality improvements and recognizes the world’s best airlines through analyses of global passenger satisfaction surveys. It has become established as an important reference source for airlines, the tourism industry and frequent flyers.
More than 13 million travelers in over 100 countries responded to the questionnaires and offered comments to more than 350 airlines on their epidemic prevention measures and 68 service categories from airport to inflight services.