EVA Air Makes World’s Top 10 Airlines in the 2018 Skytrax World Airline Awards

Taiwan’s national airline, EVA Air, has ranked fifth in the World’s Top 10 Airlines in the 2018 Skytrax World Airline Awards.

The airline also claimed the title for World’s Best Airport Services and was certified as a Skytrax 5-Star airline for the third consecutive year. EVA Air also ranked second in Best Airline Staff in Asia, third in Best Airlines in Asia and fifth in the World’s Best Airline Cabin Crew.

EVA Air’s achievements were released on Tuesday following an analysis of extensive global passenger satisfaction surveys, described as “independent, impartial, and global”, on 335 airlines that were conducted from August 2017 to May 2018.

Through a press statement, EVA Air president Clay Sun expressed his hope that EVA Air could continue to pursue its goal on the back of the achievement.

“It is a great honor to be recognized by travelers from around the globe. We will never lose sight of our goal for EVA to be the very best. We aim to make every journey with us a delightful, relaxing experience for every passenger,” Sun said.

The rest of the top 10 was a familiar line up of respected airlines, dominated by Asian and Middle Eastern names. Third place went to ANA All Nippon Airways, fourth to Emirates, fifth to Taiwan’s EVA Air and sixth to Cathay Pacific. Lufthansa was the only European carrier to make the top 10, in seventh place. It was followed by China’s Hainan Airlines in eighth, Garuda Indonesia in ninth and Thai Airways in 10th.

• The Top 10 World’s Best Airlines for 2018

1. Singapore Airlines
2. Qatar Airways
3. ANA All Nippon Airways
4. Emirates
5. EVA Air
6. Cathay Pacific
7. Lufthansa
8. Hainan Airlines
9. Garuda Indonesia
10. Thai Airways

• Best Airlines — by Global Region

1. Northern Europe — Finnair
2. Western Europe — Lufthansa
3. Eastern Europe — Aeroflot Russian Airlines
4. Africa — Ethiopian Airlines
5. Australia / Pacific — Qantas Airlines
6. Central Asia / India — Air Astana
7. China — Hainan Airlines
8. Central America / Caribbean — Copa Airlines
9. South America — Avianca
10. North America — Air Canada
11. Asia — Singapore Airlines
12. Middle East — Qatar Airways
13. Europe — Lufthansa

• Best Low-Cost Airlines

1. Africa — Mango
2. Australia & Pacific — Jetstar Airways
3. Asia — AirAsia
4. Central Asia / India — Indigo
5. China — West Air
6. South America — Sky Airline
7. North America — WestJet
8. Middle East — Flynas
9. Europe — Norwegian

• Best Airline Catering

1. Economy — Thai Airways
2. Premium economy — Aeroflot Russian Airlines
3. Business — Austrian Airlines
4. First class — Air France

• Best Airline Seats

1. Economy — Japan Airlines
2. Premium economy — Air New Zealand
3. Business — Qatar Airways
4. First class — Singapore Airlines

• Best Regional Airlines

1. Africa — Royal Air Maroc
2. Asia — Bangkok Airways
3. South America — Azul Brazilian Airlines
4. Central Asia / India — Azerbaijan Airlines
5. Europe — Aegean Airlines

• Best Airline Lounges

1. First class — Qatar Airways
2. Airline alliance lounge — Star Alliance Los Angeles
3. Independent airport lounge — Plaza Premium Heathrow Terminal Two
4. First class lounge dining — Air France
5. Airline lounge spa facility — Thai Awards

• Best Airlines Staff Service — by Global Region

1. Africa — South African Airways
2. Australia / Pacific — Qantas Airways
3. Central Asia / India — Vistara
4. China — Hainan Airlines
5. Central America / Caribbean — Copa Airlines
6. South America — Azul Brazilian Airlines
7. Asia — ANA All Nippon Airways
8. Middle East — Emirates
9. Europe — Austrian Airlines